For your domain name to be activated, please check if the following condition has been met:
For new domain name registration (you purchase/register the domain from us)
There is nothing needs to be done from your side. If you just bought the domain name when ordering our hosting services, please allow up to 24 hours before your domain name is accessible through your ISP (Internet Service Provider)
If you already own your domain name and are keeping your domain name with your current domain provider/registrar:
Please update your domain name to point to our name servers which you will get on your welcome email - See below for detailed instructions
If you have already updated your domain's DNS to point to our DNS servers, you can try to refresh your own computer's DNS cache by doing the following:
- On Windows, click on the Start button, then click Run, type cmd and click Ok.
- You should get a black windows with C:\Users\yourusername>
- Type the following:C:\Users\yourusername>ipconfig /flushdns
- C:\Users\yourusername>ping yourdomain.com
- After you do the ping, you should see the same IP Address as you see in your New Account Information. If your IP is still pointing to the old Hosts IP Address, simply allow 24 hours for your ISP to refresh their DNS cache.
